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Providence Health & Services Access Monitor in Colville, Washington


**This is a temporary position to help during COVID-19 and does not offer medical benefits. Duration of position is unknown at this time.

Providence is calling an Access Monitor (Disaster, Day Shift, 1.0 FTE, 40 hours per week) to Providence Mount Carmel Hospital in Colville, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Report to assigned station, check and prepare station for readiness. Restock materials as needed.

  • Do appropriate Personal Protective Equipment (PPE) as required and follow applicable protocol.

  • Review training documents and familiarize with any changes to processes related to screening responsibilities at start of each shift. Specifically review the Guest Services Representative Checklist and continuous use documents.

  • Communicate and check in/out visitors in accordance with facility visitation policy.

  • Utilize the resource documents and logarithm for script when addressing public.

  • Screen individuals using specific steps outlined in facility procedures.

  • Become familiar with facility layout and understand specialty of each department and learn key contacts to appropriately route inquiries.

  • Coordinate with units/departments to collect patient items that may have been dropped off by family or friends and to arrange for escort for patients seeking treatment. Partner with other caregivers for assistance/support/instruction as needed.


Required qualifications for this position include:

  • H.S. Diploma or GED

Preferred qualifications for this position include:

  • 6 monthscustomer service or other relevant experience

About the hospital you will serve.

Mount Carmel Hospital is a Critical Access hospital in Colville, WA serving a three county area in Northeast Washington. We are a progressive, full service hospital offering advanced medical and surgical care as well as specialty support and outpatient services.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Washington-Colville

Req ID: 298381